Responsible Gaming
Gaming Should Be Entertainment
At Harvey Victoria, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be enjoyed responsibly by those who can afford to lose what they stake.
We are committed to promoting responsible gaming practices and supporting our players in maintaining healthy gambling habits.
Age Verification
All players must be at least 18 years old or the legal gambling age in their jurisdiction to access our services. We take age verification seriously and comply with all UK gaming regulations.
If you are under the legal age for gambling in your region, please do not attempt to register or play on our site.
Warning Signs of Problem Gambling
It's important to recognize the warning signs of problem gambling in yourself or others. Please be honest with yourself about your gambling habits. Do any of the following apply to you?
- Spending more time or money gambling than intended
- Feeling the need to gamble with increasing amounts of money to achieve the same excitement
- Chasing losses by returning to gamble another day to recover money lost
- Lying to family members, friends, or others about the extent of your gambling
- Jeopardizing or losing important relationships, education, or career opportunities because of gambling
- Relying on others to provide money to cover gambling losses
- Experiencing anxiety, irritability, or restlessness when trying to reduce or stop gambling
- Gambling as a way to escape problems or relieve negative emotions
- Repeatedly trying unsuccessfully to control, cut back, or stop gambling
- Using gambling to cope with stress, anxiety, depression, or loneliness
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide a range of tools to help you maintain control over your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you deposit into your account
- Loss Limits: Set a maximum amount you are willing to lose during a specified period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Time-Out (Cooling Off Period): Take a break from gambling for a set period (from 24 hours to 6 weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from your account and all our services
- Account Closure: Close your account at any time if you wish to stop gambling
To access any of these tools, please contact our customer support team or log in to your account settings.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support, advice, and treatment:
United Kingdom
- GamCare: Free, confidential counseling and support service
www.gamcare.org.uk | Phone: 0808 8020 133 - GamStop: National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gamblers Anonymous: Support and recovery meetings
www.gamblersanonymous.org.uk - National Problem Gambling Clinic: NHS-commissioned treatment service
Phone: 020 7054 2345
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org | 1-800-GAMBLER (1-800-426-2537)
- Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
If You Need Help
Please reach out today if you are concerned about your gambling. Seeking help is a sign of strength, not weakness. Treatment and support are available, and many people recover with the right assistance.
Do not hesitate to contact one of the organizations listed above. They are staffed by professionals who understand problem gambling and are ready to help you or your loved ones.
Your wellbeing is important to us. If you have any questions about responsible gaming or need support, contact our customer service team at Harvey Victoria, or visit one of the support organizations above.